Terms of Service

Effective Date: July 14, 2026

These Terms & Conditions ("Terms") govern your subscription to the Earned Media Matching service ("Service") offered by Pink Pulpo PR LLC ("Company," "we," "us," or "our"). By subscribing to or using the Service, you ("Subscriber," "you," or "your") agree to be bound by these Terms. If you do not agree, do not subscribe to or use the Service.

1. Service Description

Earned Media Matching is a subscription service in which Company sources and shares media opportunities — including interviews, expert quote requests, podcast guest spots, and "ask an agent" features — sourced from journalists, podcast hosts, and media outlets. Opportunities matched to Subscriber's profile are delivered via email on a first-come, first-served basis. The Service also includes done-for-you pitching to local and national media on Subscriber's behalf, media coaching resources, placement tracking, and a shareable press kit.

2. Subscription & Billing

The Service is billed at $27 per month, charged automatically to the payment method on file.
Subscriptions renew automatically each billing cycle unless cancelled prior to the renewal date.
Company reserves the right to change subscription pricing with at least 30 days' advance notice by email. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.
All fees are non-refundable except as expressly stated in Section 8 (Cancellation & Refunds).

3. No Guarantee of Media Placement

Company does not guarantee that Subscriber will receive any specific number of media opportunities, secure any media placement, or achieve any particular outcome from participating in the Service. Earned media is dependent on third-party journalists, producers, and outlets, and is inherently unpredictable. Results, including timing and volume of opportunities, vary and are not warranted.

4. Opportunity Delivery & First-Come, First-Served Basis

Media opportunities are limited and distributed on a first-come, first-served basis to eligible subscribers. Company does not guarantee that any opportunity will remain available by the time Subscriber responds, nor that Subscriber will be selected by the requesting journalist or outlet, as final selection decisions rest solely with the third-party media contact.

5. Subscriber Responsibilities

Subscriber agrees to:

Respond to matched opportunities in a timely, professional manner.
Provide accurate, truthful information and statements when participating in interviews, quotes, or features.
Maintain any professional licenses required to practice as a real estate agent in Subscriber's jurisdiction.
Comply with all applicable laws, advertising regulations, and codes of ethics (including those of local and national real estate associations) in connection with any media appearance.

6. Media Coaching

Media coaching resources are provided to help Subscriber prepare for interviews and appearances. Coaching is educational in nature; Company is not responsible for Subscriber's on-air or in-print performance, statements made during an engagement, or any consequences arising from those statements.

8. Cancellation & Refunds

Subscriber may cancel at any time; cancellation takes effect at the end of the then-current billing cycle.
No partial-month refunds will be issued for cancellations made mid-cycle.
Company reserves the right to suspend or terminate a subscription for non-payment, misuse of the Service, or violation of these Terms.

9. Intellectual Property

All templates, guides, coaching materials, and press kit designs provided through the Service are the property of Company and are licensed to Subscriber for personal, non-transferable use in promoting their own real estate business. Subscriber may not resell, redistribute, or sublicense these materials to third parties.

10. Confidentiality

Media opportunities, journalist contact details, and pitch details shared with Subscriber are provided for Subscriber's exclusive use and must not be shared with other agents, brokerages, or third parties outside Subscriber's own team.

11. Third-Party Media Outlets

Company acts as an intermediary connecting Subscriber with independent third-party journalists, podcast hosts, and media outlets. Company does not control, and is not responsible for, the editorial decisions, content accuracy, publication timing, or conduct of these third parties.

12. Limitation of Liability

To the fullest extent permitted by law, Company's total liability arising out of or relating to the Service shall not exceed the total fees paid by Subscriber in the three (3) months preceding the claim. Company shall not be liable for indirect, incidental, special, or consequential damages, including lost business or lost profits, arising from Subscriber's use of the Service or participation in any media opportunity.

13. Indemnification

Subscriber agrees to indemnify and hold Company harmless from any claims, damages, or liabilities arising from statements made by Subscriber during a media engagement, Subscriber's violation of these Terms, or Subscriber's violation of applicable law or professional licensing requirements.

14. Term & Termination

These Terms remain in effect for as long as Subscriber maintains an active subscription. Either party may terminate the subscription as described in Section 8. Sections 9, 10, 12, and 13 survive termination.

15. Changes to These Terms

Company may update these Terms from time to time. Material changes will be communicated by email or posted on Company's website at least 15 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of Puerto Rico, without regard to conflict-of-law principles, and any disputes shall be resolved in the courts located in Puerto Rico.

17. Contact

Questions about these Terms may be directed to nathalia@prgeniusrealestate.com.